Customer Service Manager - State Farm Agent Team Member
Full Time • Bartlett, TN
Benefits:
- 401(k)
- Bonus based on performance
- Health insurance
- Paid time off
- Training & development
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Work with the agent to help manage the website and social media content.
As an Agent Team Member, you will receive...
- 401K
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
Requirements
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Self-motivated
- Detail oriented
- Experience in a variety of computer applications, particularly Windows
- Ability to make presentations to potential customers
- Achieve mutually agreed upon marketing goals
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $40,000.00 - $60,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. Come work with an energetic, fun team at Ruby Williams - State Farm Agent!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- I have been a State Farm agent since 2000.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
Seeking Currently Licensed Applicants Only
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none